The Impact of a Staff Performance Management System on Performance Outcomes and Employee Commitment in a Private, Christian, Higher Education Institution

Janis Lynn Ryder

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The Impact of a Staff Performance Management System on Performance Outcomes and Employee Commitment in a Private, Christian, Higher Education Institution

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MLA citation style (9th ed.)

Janis Lynn Ryder. The Impact of a Staff Performance Management System On Performance Outcomes and Employee Commitment In a Private, Christian, Higher Education Institution. rim.ir.atla.com/concern/etds/b3df20b2-644e-41a3-9d11-6d84abb76c3b.

APA citation style (7th ed.)

J. L. Ryder. The Impact of a Staff Performance Management System on Performance Outcomes and Employee Commitment in a Private, Christian, Higher Education Institution. https://rim.ir.atla.com/concern/etds/b3df20b2-644e-41a3-9d11-6d84abb76c3b

Chicago citation style (CMOS 17, author-date)

Janis Lynn Ryder. The Impact of a Staff Performance Management System On Performance Outcomes and Employee Commitment In a Private, Christian, Higher Education Institution. https://rim.ir.atla.com/concern/etds/b3df20b2-644e-41a3-9d11-6d84abb76c3b.

Note: These citations are programmatically generated and may be incomplete.

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Janis Lynn Ryder

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Abstract

This thesis explored performance management in a private, Christian, Canadian, higher education institution. A Model for Effective Performance Management was developed which served as a framework for a participatory action research project that piloted a staff performance review process and tool aimed at improving employee performance and organizational commitment of university staff employees. Seven university departments were part of the pilot project which included participating in supervisor training, testing a new performance review process and tool, and providing post-pilot feedback.Post-pilot online survey results and interviews with leaders demonstrated a higher rate of completed performance reviews, increased competency and comfort level of supervisors/appraisers to lead performance review conversations, and increased employee commitment and performance resulting from the performance review experience. There are opportunities for HR professionals, churches, and para-church organizations to use and benefit from this research and the Model for Effective Performance Management.

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